1.   Substitution of specified material may increase or decrease costs to the employer and the engineer should ensure that the employer obtains a refund if a cheaper alternative is used.

2.   Existing tickets are valid for the new dates although refunds can be obtained if required form point of purchase.

3.   I HAVE some electricity shares, and I include the dividend tax vouchers with my tax return to obtain a refund from the Inland Revenue.

4.   At this writing, the Swiss had not decided whether tourists could obtain a refund at all.

5.   Callers will be told how to obtain refunds or repair kits.

6.   Customers unable to attend the rescheduled dates can obtain refunds at the point of purchase.

7.   Many stores and tourist offices have information on obtaining the refund.

8.   Ms. Hanmer added that passengers who had already paid the surcharge would not be be able to obtain a refund.

9.   None of the consumers who spoke to The Star was able to obtain refunds of fees.