1.   Service industries are rarely able to improve their productivity, service quality, or competitiveness by their own efforts alone.

2.   Everyone is trained through an induction programme and training modules in service quality.

3.   OFFICERS at Darlington Council have been congratulated on their efforts to carry out service quality initiatives agreed last year.

4.   This easy-to-read article presents business examples of ways to measure and improve service quality.

5.   Analysts said the company must continue to cut costs while it simultaneously guarantees service quality will remain high.

6.   At the same time, it must chip away at problem areas such as labor relations, service quality and stagnant earnings.

7.   Barry found many examples of how life could be in a perfect world of service quality.

8.   A byproduct of that focus, Percarpio said, is that Sovereign hired more people than necessary to make sure service quality remained high.