1. Also, since cable customers are in a shared loop, the more load from other customers, the slower the connection speed. 2. Because satellite services have lacked local channels, they have lured too few cable customers to keep cable rates down. 3. Besides the Jekyll and Hyde speed issues that affect cable modems, a big drawback is that cable customers have no choice of Internet service providers. 4. All told, Tele-Communication will serve one of every four cable customers in the country after the deal closes. 5. But cable customers frequently complain about busy phone lines, poor service and channel changes. 6. But cable customers can use only the Internet services chosen by the cable company. 7. But even a modest amount of frustration, combined with rate hikes and channel changes, means millions of cable customers are ripe for satellite. 8. But in a financial pinch, cable customers may untie that bundle and lose the extras. 9. But it will be hard-pressed to expand its base among third-party cable customers. 10. But I also spent two years as a cable modem customer. |