11.   Mencia, a self-described hot-head, was angered by people urging calm after the suicide airline attacks on the World Trade Center and the Pentagon.

12.   Officials wisely urged calm, noting correctly that emotional responses help the terrorists win.

13.   Officials in Beijing urged calm and expressed regret that a Chinese official cut short a visit to Taiwan last week when the news was reported there.

14.   Sen. Robert C. Byrd, D-W.Va., urged calm and called on members to temper their rhetoric.

15.   Sen. Ron Wyden, D-Ore., one of the few Democrats who is open to calling a limited number of witnesses, urged calm.

16.   The U.S. State Department urged calm, in comments from Washington.

17.   Those of us who have studied these creatures urge calm at this delicate time of year.

18.   U.S. officials have urged calm on both sides.

19.   U.S. Secretary of State Colin Powell reportedly talked to Sharon and Palestinian Authority President Yasser Arafat to urge calm.

20.   U.N. officials have urged calm and say that some of the concerns are exaggerated.