1.   An official at the agency said such requests are usually referred to state health departments.

2.   As for Vulcan, it referred requests for comment to its attorney, Bob Newman of San Antonio.

3.   Boston lawyers involved in the case referred requests for comments to Philip Morris.

4.   Complicated requests will be referred to a non-toll phone line.

5.   Copies of memoranda and other records maintained by Diefenderfer were released to the Post-Intelligencer by her attorney, Robert Van Siclen, to whom she referred requests for interviews.

6.   Her stockbroker, Peter Bacanovic of Merrill Lynch, referred requests for comment to the Merrill Lynch public relations office.

7.   Home Theater officials today referred requests for comment to an attorney.

8.   On Friday, the White House referred requests for comment to the Ballistic Missile Defense Organization.

9.   She said those requests were referred to the FBI.

10.   Schwab, meanwhile, works with a network of financial planners and refers requests for advice to local members of the network who charge varying amounts.