1.   At check-in an agent issued a paper boarding coupon, the first sign of cost-cutting.

2.   Called E-Ticket, the service eliminates paper flight coupons, which can be lost or stolen.

3.   Customers could only use the old paper coupons once.

4.   For instance, at some sites, consumers can print out paper coupons, redeemable at brick-and-mortar stores.

5.   In the Northeast, paper coupons are being used.

6.   Recipients say the program is much safer than the old system and lessens the stigma associated with cumbersome paper coupons.

7.   While the IRS is suspending penalties for electronic tax payments, businesses can continue to use paper coupons and checks to pay their federal taxes, the IRS said.