1.   For Starbucks, Service Intelligence compiles information and makes reports based on customer comment cards and mystery shoppers at outlets nationwide.

2.   JTECH has launched other electronic gadgets, such as an electronic comment card for customers to post thoughts, suggestions or even complaints about their meals.

3.   Other customers filled out comment cards suggesting that Staples lower its prices to meet the competition.

4.   The electronic comment card is in use at some restaurants, while the company works on fine-tuning it, Miller said.

5.   They help make sense of comment cards.