1.   We will adhere to strict sales ethics, with none of the cold calling that has given the industry such a bad name.

2.   Well, er, it shows three hours erm, every morning cold calling.

3.   Three hours, nine till twelve prospecting or cold calling whatever you wanna call it.

4.   It follows enactment of the Telemarketing and Consumer Fraud and Abuse Prevention Act, which directed the NASD and the SEC to set up rules on abusive cold calling.

5.   Many of the complaints regard high-pressure sales, unauthorized trading, and abusive cold calling.