31. Turnover on help desks remains notoriously high. 32. Ask Jeeves, Inc., the Internet answer service, has said it will team up with two other companies to improve telephone-based help desks. 33. Clarify makes software that automates interactions with customers, from help desks to sales and customer service. 34. He deleted files with help from the lab help desk, he says, and threw the tapes into a trash bin. 35. Her office manned the help desks and set up counselling services and shelter for the victims. 36. IBM announced on Thursday the release of software that intends to replace humans on perennially understaffed computer help desks. 37. IN a traditional service organisation environment, the help desk consists of a call centre with a number of agents answering inbound complaint calls. 38. Streets were quickly blocked off for ambulances and fire engines and help desks were set up in three locations to assist people trying to track down relatives. 39. The applications include customer service hotlines, help desks, telesales and marketing. 40. The Norfolk facility also will include a help desk that will take problem calls and questions from desktop users across the Navy. |