11.   Mike Luna, a facilities manager at Andersen, bumped into Sharon Thibault, who reviewed documents before they were shredded, that week.

12.   Preserving the natural setting was a goal of former UDS chairman and chief executive Roger Hemminghaus, says facilities manager Randy Mellinger.

13.   Randy Downing, airway facilities manager at the air traffic control center, said the problem has not been completely erased.

14.   The concerns are exaggerated, said Claude Swartwood, facility operations manager for the plaza.

15.   The facility manager ushers him out and Davie apologizes for taking so long to leave.

16.   The report largely blames the previous generation of administrators and credits new facilities managers for implementing procedures to complete the work and prevent additional cost overruns.

17.   The shows attract designers, architects, facility managers and business executives who are involved in furnishing offices, restaurants, hotels and other commercial uses.

18.   The two-way radio system is especially important, said facilities manager Jones.

19.   Authorities let people re-enter the building after a one-hour search, with facility manager Kevin Duvall saying no explosives were found.