91. So the callers are pollsters, naturally. 92. Speech recognition executives say callers are too impatient to listen to robotic voices. 93. Some callers are incredulous. 94. Some callers are surprised to learn that there was no place to buy groceries below the rim. 95. Still other callers are people who just want to feel important. 96. Sometimes the callers are very upset, and I have not had any formal training in how to deal with them. 97. Such calls average up to eight minutes, frequently while the caller is put on hold. 98. The anonymous caller was not on new ground. 99. The caller had been one of the attorneys in the U.S. Commerce Department that had helped Mexico write its anti-dumping law. 100. The caller is the boss, directing the dancers through their paces to the background of changing music styles. |