1.   Airline staff must be courteous at all times, even when passengers are not.

2.   All staff are to wear uniforms.

3.   Alongside the centres, staff will be encouraged to take nationally recognised vocational qualifications.

4.   Clinic staff are hopeful that Stephen will make a full recovery.

5.   Departmental staff are encouraged to share information as recorded, and other information as it comes to hand.

6.   Early casks had butt joints but later the staves were tongued and grooved.

7.   Finding new staff is nearly impossible.

8.   For a successful business, friendly and efficient staff are essential.