1.   A single, but important, article discussing the quality systems needed for production of reference materials represents quality assurance.

2.   Executives often receive bonuses based on performance outcomes such as cost-containment, quality assurance, and patient satisfaction.

3.   Many successful companies in the most advanced industrial countries would attribute much of their success to revised approaches to quality assurance.

4.   Other types of articles which feature less often include the computer corner, regional trends, and quality assurance.

5.   Quality assurance must be an ongoing improvement activity applying multiple methods most suited to content.

6.   Quality assurance must be integrated into local health care management functions.

7.   The elements of quality assurance and the steps to develop a quality assurance program in ambulatory care are described in detail.

8.   Throughout there is an important need to undertake an effective programme of quality assurance.