1.   According to some complaints, the installation software added unexpected customization features to browsers and, in some cases, routed users to America Online as their home page.

2.   The installation software, which comes on either floppy disks or a computer CD-ROM, walks users step by step through the process.

3.   Vena says kits now come with easier installation software, but they are still not perfect.

4.   Western Digital makes the process a breeze, with excellent and easy-to-follow installation software, good documentation and a product that operates flawlessly.

5.   Western Digital makes the process a breeze with excellent and easy-to-follow installation software, good documentation and a product that operates flawlessly.