1.   Help lines offer immediate counseling, with psychological services and therapists available for long-term help.

2.   It takes only seven days to learn of the outcome, and callers get immediate counseling over the phone.

3.   It takes only seven days and callers get immediate counseling over the phone, the company said.

4.   The agents directed about five families who showed up during the night to the Ramada, where they received immediate counseling.

5.   They are concerned that immediate counseling be available to those who find they are infected.

6.   Trained staff members in Austin, Texas, will offer callers immediate counseling or referral.

7.   In addition to immediate counseling, relatives would need long-term help to come to terms with their loss, he said.