1.   Hardly an inspirational notion, let alone a formula for improved customer relations.

2.   If that was the guiding principle of Salomon Brothers in the department of customer relations, then all was suddenly clear.

3.   Making promises is risky for a company, but it usually does result in improved customer relations.

4.   Staff are given training in customer relations.

5.   This short-term outlook enables them to exploit the weakness of their customers without worrying about the long-term effects on customer relations.

6.   Good customer relations require courtesy, professionalism and effective response.

7.   Analysts give SHL high marks on its customer relations and technical savvy.

8.   And to cut costs and improve customer relations, it is resurrecting in-house ads starring Gateway customers and employees and even its signature cows.

9.   Both companies make software for managing customer relations, human resources, sales support and marketing efforts.

10.   Boeing reorganized its commercial operations earlier this year to improve customer relations.