1.   Address controller has all the options the Novice user would need to store, recall and list addresses.

2.   And, he suggested, the controllers may have political motives for filling up the complaint file.

3.   As more software was developed, the controllers had other complaints.

4.   At that hour of the morning, he said, a busy controller could have a dozen planes in his or her sector.

5.   At that hour of the morning, he said, a busy controller could have a dozen planes in his sector.

6.   Because of this slower meth- od of communication, controllers had to slow the flow of planes, Ms. Salac said.

7.   Because of this slower method of communication, controllers had to slow the flow of planes, Ms. Salac said.

8.   Because the computer was down, controllers had to exchange hand-written notes containing information about the flights they were monitoring on radar screens.

9.   Air traffic controllers would not have the right to strike under the new arrangement.

10.   But even if the pilots succeed, often those controllers have no jurisdiction to rule on a request for a new altitude or heading.