1.   He draws first-rate performances from his cast, while avoiding the urge to sentimentalize their plight.

2.   It is a plea to focus on customer -- as opposed to shareholder -- value and to avoid the urge to be all things to all people.

3.   Winners avoid the urge to dart in and out of the market.

4.   With a touch more organization, you can avoid the urge to sign your children over to the gypsies.