11.   Groupware technology lets companies turn massive networks of personal computers in far-flung offices into an electronic forum where workers can collaborate.

12.   Hotel industry experts say wireless technology will let personalized customer service become more automated in the next few years.

13.   New technologies have let electronics companies trim some of the excess mass from rear-projectors.

14.   Push technology lets users download information from their favorite Web sites automatically instead of making them search for the material on the Internet.

15.   Technology lets companies react faster, whether they have to cut prices, add workers or revamp strategies.

16.   Technology lets them be.

17.   That technology will let the chip do a better job juggling the work from multiple programs running at the same time.

18.   Technology from icontact lets customer service representatives keep an eye on shoppers on a Web site.

19.   The Java-based technology also lets companies mix and match business programs from different software makers, including Oracle Corp., International Business Machines Corp. and Sun.

20.   The newest technology will let online buyers print their own tickets rather than having to wait for them to arrive by mail or pick them up at box offices.