1.  Ritchey worked for some very good bosses, but it was the difficult boss who had a crucial impact on his career.

2.  A good boss listens to his employees.

3.  He was obviously a good boss to work for.

4.  And unfortunately, stonewalling is a trap that even good bosses fall into.

5.  Being a good boss does not end at work.

6.  A good boss will listen.

7.  A good boss knows how to listen.

8.  But a good boss can keep that situation from becoming toxic.

9.  Employees report that the European firms generally make good bosses.

10.  Good bosses are dynamic people you want to trust.