11.  Americans are so fed up with poor treatment from large corporate bureaucracies, she said, that they will accept reassurance only from the top official.

12.  Amid the high-power negotiations, the government named former top Telmex official Carlos Casasus to the Communications and Transportations Secretariat, which oversees the talks.

13.  Among the top American officials to visit India in recent months was Gen. Henry H. Shelton, chairman of the Joint Chiefs of Staff.

14.  Among the unions that sent top officials to the meeting were the Plumbers, Laborers, Carpenters, Operating Engineers, Steam Fitters, Seafarers and Marine Engineers.

15.  Among several possible pasteurizing methods is irradiation, a controversial procedure during which food is bathed with intense radiation, a top FDA official said.

16.  And for their part, top U.S. officials insist the fighting will go on, in Tora Bora and elsewhere.

17.  An White House national security officer told how she was pressured by top party officials to approve a presidential visit for a large donor.

18.  And he has assigned a top White House official with deep roots in party politics to try to reestablish a relationship that has been seriously damaged.

19.  And he said he would crack down on tax evasion and government corruption, suggesting that at least some top officials in the Menem administration could go to jail.

20.  And Daniel Mullin, a top official with Verizon Wireless, is supporting the proposal, too, saying hand-held phones and drivers create a potentially deadly combination.