1.   However more than half of the focus group participants and survey respondents had specific suggestions on how they might serve customers better.

2.   Just over a quarter of the survey respondents reported having attended these.

3.   When it comes to abortion, the reticence of survey respondents is likely to be even greater.

4.   Among other things, survey respondents were happiest with dealerships where they could be productive or entertained while their cars were serviced.

5.   Another service, MindSpring, received high marks for good software, a Web page with numerous links and superior support, survey respondents said.

6.   A substantial number of survey respondents reported having made accommodations in their work lives to care for children.

7.   According to the company, a fourth was fired for using profanity to a survey respondent.

8.   After welfare, survey respondents said, they were more likely to turn to a food bank, a church or friends.

9.   Bruce Rosenthal, spokesman for the National Foundation for Women Business Owners, pointed out that two-thirds of the survey respondents were born in the United States.

10.   Curiously, about a third of the survey respondents who identified themselves as vegetarians admitted, when questioned further, that they ate poultry about once a week.