1.   The survey measured the availability of preventive services and was validated by a third party, the Medstat Group.

2.   But surveys cannot fully measure the intensity of feelings.

3.   But those surveys are measuring numbers that do not count.

4.   Commission officials say their survey measures the quality of care, but many experts question whether it adequately measures what is happening at the bedside.

5.   The city ranked worse than the national average in every category the survey measured.

6.   The survey measures sentiment by subtracting the percentage of respondents that say business conditions are poor from those who say they are good.

7.   The survey measures satisfaction during the sales and delivery process.

8.   The survey measures the violent crimes of rape, robbery, aggravated assault and simple assault.

9.   The survey also measured the use of tobacco and alcohol.