1.   AOL has been trying to clean up its image after a harrowing time last winter during which it had to agree to rebate members for lousy service.

2.   Long-suffering Japanese consumers are finally starting to rebel against insanely high prices and lousy service.

3.   The opposition Labor Party threatens to limit salaries and crack down on leaky pipes and lousy service if it gains power this decade.

4.   The strategy may sound absurdly self-destructive, but it fits into a grand tradition of lousy municipal services.

5.   The time away from the shop has been good for his peace of mind, not to mention his marriage, but he still gets riled over lousy service.

6.   Those who can get high-speed access over telephone lines, cable TV modems or satellite often have had problems ranging from nightmarish installations to just plain lousy service.

7.   For years air travelers have complained about lousy service offered by Garuda Indonesia airlines.

8.   I pay for those lines, yet I must put up with lousy service.

9.   Since then, it has been fighting to keep customers by shedding its old image of high rates and lousy service.