81.   Comerica Inc. said it hired a prominent consulting firm specializing in cost controls to help it become more efficient and improve customer service.

82.   Companies insist that monitoring allows them to measure productivity objectively and improves customer service.

83.   Companies say these forms improve customer service by directing inquiries to the appropriate department.

84.   Computer and software companies, of course, were the first to discover that the Web can help them save money and improve customer service.

85.   Corrado said the city was studying other areas in which library service could be improved through the hiring of private contracts.

86.   Conaway has also tried to improve customer service, tying compensation for store managers to how well their stores do on service.

87.   Consumer groups question whether utilities would have invested more in improving basic service if they had not had the option of putting money elsewhere.

88.   Dayton Hudson said department-store expenses rose as the stores added staff to improve customer service.

89.   Digital technology would improve cable service by vastly expanding the number of channels and offering sharper images and sound.

90.   Discussing the sale of new medallions, some taxi drivers and owners agreed Friday that more taxis would improve service in Manhattan.