81.   He added that Ms. Moye-Clarke had not followed procedures requiring her to notify the national office before she did anything with the tape.

82.   He also did not know if the crew had had time to follow procedures that include the destruction of sensitive data and equipment.

83.   He and a dozen other committee members also complain that the Pentagon failed to follow proper procedure by consulting with Congress before announcing the new pricing plan.

84.   He and others advise paying bills on time, not going over credit limits and following other procedures to avoid fees.

85.   He said John Hancock has instituted customer outreach programs in Pennsylvania and other states to determine whether agents are following procedures and conducting business in an appropriate manner.

86.   He said Napp had begun a thorough investigation to insure that proper procedures were followed.

87.   He said company procedures were followed to exclude Marks from the special meeting, which was called to approve the merger.

88.   He said investigators would try to determine if proper procedures had been followed, and who was responsible for any errors.

89.   He suggested that it would be more economical if normal bankruptcy procedures were followed, with attorneys issuing subpoenas for documents they need.

90.   He relentlessly harps on the need for rule of law and for officials to follow legal procedures.