81. The bank also has trained a number of bilingual telephone bankers to handle small-business questions at call centers in Tempe and Chicago. 82. The call centers, where operators answer customer questions and set up service, have been central to customer service for Sprint PCS. 83. The call center is in Kansas City, Mo. 84. The call center for natural gas sales and customer service is at a Syracuse, N.Y., telemarketing company. 85. The Belgians also set up a call center to field questions about Coke. 86. The company also closed two call centers in Florida last week. 87. The company says the Nevada call center is not replacing the San Francisco office, but will supplement the workforce during peak seasons, such as Christmas. 88. The employee pipeline for call centers in the Valley has begun to dry up. 89. The first tickets went on sale late last month, and bulk buyers like travel agencies have been keeping the call centers and Internet sites busy. 90. The Indian government is providing call centers with tax exemptions and building technology parks fitted with Western-style information and telecom infrastructure. |