81.   An interim report the office issued last summer said the airlines were trying to pay more attention to customer service, but bottom-line results were mixed.

82.   An Ansett spokeswoman said the airline was trying to arrange other means of travel for stranded passengers, including finding seats on ferries to the mainland and connecting flights.

83.   But flight attendants said the airline was trying to bust their union by seeking individual approval from the cabin crew.

84.   Cathay spokeswoman Quince Chong disputed charges that the airline was trying to undermine the union by dealing directly with the workers.

85.   Delta spokeswoman Charmaine Price said the airline would try to get all passengers booked to its Atlanta hub over recent days on a plane Friday.

86.   Delays were likely to occur throughout the day as the airlines try to accommodate hoardes of passengers whose flights were cancelled on Tuesday.

87.   European airlines are trying to develop their own mutual insurance scheme, but said more time was needed to work out the details.

88.   Flights were delayed as the airline was trying to make sure it was getting out everyone who wanted to leave.

89.   Flight attendants said the airline was trying to bust their union by seeking individual approval from the cabin crew.

90.   Glynn said the airline was trying to provide customers with alternative transportation on its parent, Delta Air Lines, or other airlines.