71.   Tinkering with computer innards and, in some cases, resetting jumpers, may be more than some home users want to experience.

72.   Users want it to work like Now Contact, a popular electronic Rolodex that lets you look up contacts from an icon in the menu bar.

73.   Users will not want to pay higher fees unless they are sure they will get value in the services they receive for the money.

74.   Users want desktop videoconferencing to be easy, too.

75.   Users want rich experiences.

76.   Users want speed, few disconnections and availability.

77.   Under the plan, if users wanted to download, say, a magazine, they could be charged money for that transaction.

78.   When a recorded show is called up for viewing using a ReplayTV machine, a popup screen asks whether the user wants it with or without commercials.

79.   Whereas business users are content with a color screen and enough power to keep a spreadsheet ticking over, most home users want heart-stopping entertainment.

80.   When the user wants to be mobile for long periods, he switches the plug to a battery in a belt worn around the waist.