51. All come with manuals, quick reference cards, technical support, one free upgrade and special offers. 52. Along with the software, customers could potentially receive other services such as online technical support. 53. All three are considered to be computer-savvy, which cuts down somewhat on technical support calls, Marlow said. 54. Almost every company now has a Web site offering some form of technical support. 55. But Dr. Watson provides even more information, which can be very useful when dealing with technical support staff. 56. But if the PC maker made such changes, it would be responsible for the costs of technical support of the modified version of Windows. 57. But last month, he co-founded Sendmail Inc. to create a commercial version of the program, for which customers would receive technical support. 58. But Microsoft would disclaim any responsibility for offering technical support for those parts of the program that have been changed, or affected by the changes. 59. But members of technical support staff have their own problems. 60. But smaller outfits, especially peripheral makers, have technical support people who can be very helpful. |