51.   Finally, companies need to respond quickly and effectively to investigate complaints, she said.

52.   Fewer complaints are being investigated, and caseworkers, overwhelmed, are making fewer placements.

53.   First Union started negotiating with the plaintiffs last year, as Florida officials investigated complaints about the insurance charges.

54.   Federal officials said they wanted to know about any disabled person being unnecessarily confined to an institution, and they promised to investigate every complaint.

55.   For his part, Ray says he will only investigate written complaints of unsanitary living conditions.

56.   For years it was an agency that barely got around to investigating complaints, let alone taking any action against companies that engaged in biased practices.

57.   For years it was an agency that barely got around to investigating complaints of discrimination, let alone taking action against companies that engaged in biased practices.

58.   He also said he did not know whether church officials investigated the complaint independently.

59.   He is one of the sharpest critics of the Civilian Complaint Review Board, established by Mayor David Dinkins to investigate complaints about the police.

60.   He also expressed disappointment that Oakland employees named in the suit refused to meet with company officials who wanted to investigate their complaints.