41.   Many customers say it is hard to tell one type of insurance company from another.

42.   Many customers say they feel safer because they know who is on the airplane.

43.   Many customers say it took months last year to get their DSL lines up and running.

44.   Many pharmacists said customers either said nothing on the issue or seemed only slightly concerned, hesitant to worry until the agency made a final determination.

45.   Meanwhile, rail customers said, railroad cars have gone missing for weeks and Union Pacific has been unable to locate them and deliver them in a timely manner.

46.   More and more, customers say, they are searching out a little tag that says the rug was made with no child labor.

47.   Now customers just say what they need help with, and the computer can usually direct them by recognizing key words, he said.

48.   One customer said the sauce gave the meat the flavor and texture of roast duck.

49.   One MacInTax customer said he informed Intuit of the data transfer problem in late December.

50.   One in five customers said the company had integrity, while one in three said it was honest.