31.   It would make the board an independent entity that operates with staff support from the human services department.

32.   Its customer service department is available by telephone or online around the clock to answer questions and offer advice.

33.   Jones was laid off as an office worker in an oil company service department about five years ago.

34.   Lew Brown, president and chief operating officer of Collaborative Media, says former managers of the customer service department let a crisis develop before alerting senior management.

35.   Mike Jones, a spokesman for the human services department, said the rate increases were largely due to increases in costs for nursing homes.

36.   Q. I am a longtime employee in a customer service department.

37.   Reflexite also moved its customer service department to be near the shop floor, in order to encourage workers from both areas to mingle and talk about their jobs.

38.   She does not respond to such notes personally, but a small customer service department does, and she says she takes suggestions seriously.

39.   She works in the electronic services department but she said she has always wanted to be a credit analyst.

40.   Stamford, Connecticut-based EIS makes software to help companies match staffing in their customer service departments and catalog businesses to the flow of calls.