31.   The Arkansas retailer has used its size and sophisticated technology to drive its costs below that of its competitors.

32.   The company is also looking at ways to let Internet retailers use ICQ to communicate with customers.

33.   The Chicago contract specifies delivery of frozen pork bellies, which are often used by retailers if fresh supplies are running low.

34.   The inquiry stemmed from complaints by wholesale clubs that the big retailer unfairly used its marketing power to discourage manufacturers from selling popular toys to them.

35.   The Needham, Mass. online retailer uses that information to suggest appropriate educational toys and games.

36.   The price rise was smaller than the tax increase, suggesting retailers are not using the higher taxes as an excuse to raise prices.

37.   The programs also are a rich source of information that retailers can use to learn more about their customers.

38.   The retailer is using IXL Enterprises Inc., an Internet strategy company, as a consultant.

39.   The retailer also cannot use pre-printed forms with spaces for personal data.

40.   While many retailers use the Postal Service to deliver catalogs, they may rely on someone else to ship the goods.