31.   Although it was the first major change of numbers in about a decade, there was no national advertising campaign to inform customers.

32.   And it requires them to inform their customers annually of that policy.

33.   But commissioner James T. Fleming said the amount was excessive and company did not adequately inform customers in advance.

34.   But the Federal Communications Commission is overhauling this system and requiring carriers to inform their customers directly about long-distance price changes.

35.   But the Federal Communications Commission is overhauling this system and requiring carriers to inform their customers directly about price changes.

36.   FCC Chairman Bill Kennard called the decision a victory for consumers and said it would force long-distance companies to better inform their customers.

37.   He said the local logistics agencies would keep customers informed of the latest official prices to prevent people from having to buy the products at higher prices.

38.   The company will freeze its current per-minute basic rates until it has completed its review and has informed customers of any changes and available options.

39.   The retailer also said it would stock more alternatives and inform customers about their availability.

40.   Travel agencies should do more to inform their customers, Dr. Zakowich says.