31.   Although the company is setting up the extranet primarily to improve customer service, Cali said it also makes great business sense.

32.   American Stores is increasing sales and profits as it modernizes stores, centralizes purchasing and improves service.

33.   Analysts noted, however, that the merger could actually improve customer service in New York, where Nynex has historically faltered.

34.   And competition ushered in by recent telecommunications legislation should cut cellular prices and improve services, which should lure millions of new customers.

35.   An insolvent Railtrack, for instance, has indefinitely delayed track improvements that most train operators were counting on to improve service.

36.   And Cardenas, the mayor, has floundered recently in local polls over his attempts to control crime and improve city services.

37.   And it has added cash registers and staff to improve customer service.

38.   And it might not improve customer service, he added.

39.   And they will be able to automate billing and improve customer service.

40.   As a partial solution, he proposed steps to improve customer service, resolve citizen complaints and ease payment terms for hard-pressed taxpayers.