31.   Other doctors, like HMO medical directors or other top-level administrators, have no patients at all, although they may oversee the health care of thousands.

32.   Parker said he recently had a patient with pancreatitis.

33.   Phoenix Perinatal had one patient who reduced from eight to two.

34.   Salzer and Wyse, until recently a nurse at the Fenway Community Health Center, met when she had a patient at Pine Street who spoke only Spanish.

35.   She has had patients who pursued this approach, although through other doctors involved in their care.

36.   She said she has had patients in such pain they have been suicidal.

37.   Strome said he had five patients who want a new voice.

38.   The more patients a doctor has from a single HMO, the more powerful that message becomes.

39.   The more Medicaid patients they have, the administrators say, the higher costs are for other patients.

40.   The prospect of simpler, less intrusive surgery has patients clamoring for MIDCAB, despite its relative newness as a procedure.