31. I get a lot of feedback from the public in various meetings and OPS and the way it handles complaints, is not an issue. 32. In recent months, questions have also been raised about how Daily handled two complaints alleging sexual abuse by Brooklyn priests. 33. It is impossible to know how many work-related language discrimination cases are in litigation, because most complaints are handled by private lawyers. 34. It now has a civil rights protection plan that includes a hot line to handle such complaints, and it moves more actively to evict aggressors. 35. Last summer, the U.S. Supreme Court ruled companies can protect themselves if they have a meaningful system to handle complaints. 36. Just because an original complaint was informally handled does not justify ignoring it completely. 37. Last year, Merrill Lynch ended its use of mandatory arbitration to handle bias complaints, becoming the first company on Wall Street to do so. 38. Last year Prime Minister Tony Blair introduced a police bill for Northern Ireland that established an independent ombudsman to handle complaints, a crucial step. 39. Now, as an added service to restaurants and as a way to make additional revenue, Coke will offer to handle all complaint calls live. 40. Officials said the latest problem appeared to stem from a misunderstanding in the way the board handles complaints referred to it by the police department. |