31.   Customers say the approach is working.

32.   For one thing, Komercni wire transfers often get lost and it can take months to find out they have not gone through, some customers say.

33.   Generally speaking, customers can say what they want if they are asked to make selections within a familiar product category.

34.   If the customers said yes, that was treated as a sale.

35.   In all of this, customers say, the restaurant has a responsibility, too.

36.   In fact, several current IBM customers said the Olympic glitches will have little effect on whether they continue their relationship with the company.

37.   In their lawsuits, the customers say the agents told them that they would not have to pay higher premiums.

38.   Instead, the brokers called the loans a credit line rather than a margin account, the former customers said.

39.   It may have been only a slight exaggeration when several customers said that the Apollo Theater is to entertainment in Harlem what Better Crust is to baking.

40.   Its heavily marketed efforts to diversify out of the mainframe business have been a painful failure, former employees and customers say.