31.   Rising competition in the U.S. banking industry has made the Federal Reserve committed to focusing on customer needs, Chicago Federal Reserve Bank President Michael Moskow said today.

32.   Salespeople are becoming specialty technicians, finding or creating products to meet particular customer needs.

33.   Still, the misstep was a blow to a company that prides itself on sensitivity to customer needs and careful marketing of its image.

34.   That means paying constant attention to customer needs.

35.   The commission also is looking at sales of annuities to determine whether they truly meet customer needs, as well as what insurers are disclosing about their commissions.

36.   The operating changes replaced production-driven operating divisions with units that could focus on customer needs.

37.   The unit has put more emphasis on answering customer needs, on pushing scientific breakthroughs into the market, Netravali said.

38.   According to Informatics Assistant Quality director Anthony Lee, Informatics commitment towards quality will change the way they work and meet the customer needs.

39.   Customer IntimacyAs the name implies, this type of brokerage concentrates on its abilityto service individual customer needs.

40.   Erika Gwilt, director of ground operations education, said she tells employees to concentrate on customer needs.