21.   Now Cisco is moving into equipment for telephone companies, offering them the ability to add data traffic voice services.

22.   Parker said Amway has similar arrangements with MCI, Avis car rentals and Voice Tel, a voice mail service.

23.   Pacific Bell allegedly charged hundreds of thousands of customers a hidden fee for every message on their voice mail service, a lawsuit says.

24.   Romer said he was reluctant to switch carriers for ordinary voice service because thousands of people would have to change their phone numbers, a big disruption.

25.   Several firms, called competitive local exchange carriers or CLECs, already offer data and local voice services in California.

26.   Some of the culprits include singles lines, voice mail services and Internet access companies that charge monthly fees to people who may not even have a home computer.

27.   Speaking of tricks, Alison Bronstein had some spleen to vent regarding the PCS voice mail service provided by Pacific Bell.

28.   That is because, industrywide, future growth in revenues from the digital transmission of data is generally expected to far outstrip those from traditional voice services.

29.   That pressure extends well beyond the obviously declining segments, like long-distance voice service via landlines.

30.   That is why the first battles in the long war over who provides Internet access to the home will probably be over local voice telephone service.