21.   Its return policy was posted at the returns counter but not disclosed to consumers prior to a purchase, as the law requires.

22.   Most mattress showrooms have a return policy, if a trial seems advised.

23.   Most stores post signs near cash registers or service desks explaining their return policies.

24.   On all the purchases, this Benetton outlet offered a money-back-anytime return policy.

25.   On the other hand, traditional retailers are doing a poor job integrating their online and off-line return policies.

26.   Others have open-ended return policies, hoping to gain an edge over rival stores.

27.   Return policies vary considerably.

28.   Return policies at local stores have varied, with a few stores taking a harder line.

29.   Roynon also says Internet retailers could do a better job of explaining the nitty-gritty details of their return policies.

30.   Retailers that have return policies are not required to post them on walls, counters or registers.