21.   Complaints are referred to agencies or NGOs that can help.

22.   I advised the callers to refer their complaints to their elected representatives.

23.   Masban, who represented the cooperative management in the meeting, said his only recourse was to refer the complaint to the administration.

24.   Parliament Speaker Tan Soo Khoon said he has referred the complaint to the Parliamentary Privileges Committee.

25.   Police have referred the complaint to the military, which has begun an investigation.

26.   Such complaints are referred to national bodies for redress.

27.   The newspaper said court documents indicate Egan did not aggressively investigate some allegations and did not refer complaints to criminal authorities.

28.   The newspaper said the documents indicate Egan failed to aggressively investigate some abuse allegations and did not refer complaints to criminal authorities.

29.   The Ombudsman determines whether the complaints should be referred to the Press Council, which is made up of journalists and public representatives and can level fines.

30.   USIS spokesman Richard Huckaby met with four of the women and said he would refer their complaints to international observers who have been touring battle areas.