21. The Florida state comptroller plans to rule in next few months on whether banks misled customers about the risks of investing in mutual funds. 22. The insurer is reorganizing into seven groups as part of an effort to improve profits and polish an image tarnished by charges it misled customers. 23. The report contradicts those assertions, citing everything from training videos to directives from headquarters that provided a road map on how to mislead customers. 24. What is certain is that few marketing professionals spell out plans to mislead customers as plainly as Andrew Kahr did. 25. While Prudential acknowledged in a class-action settlement that some agents had misled customers, it always maintained that these agents were mavericks and were violating company policy. 26. Ice cream makers Haagen Dazs are in trouble over claims they misled customers. 27. On two occasions in the past two years, the computer company has reached settlements with the Federal Trade Commission over charges that it misled customers. 28. The four directed employees to steal scrap metal and adulterate samples to mislead customers about content, weight and value, federal authorities said. 29. The lawsuits alleged that Providian misled its customers into buying a hodgepodge of products and services, such as credit protection. |