21.   So far, the model of a perfect help desk remains elusive.

22.   Teleservices involves telephone marketing, handling customer service calls, help desks and other telephone-related services.

23.   The center replaces the year-old NAFTA help desk in Washington.

24.   The company, whose retail investing branches are closed on weekends, hopes customers will use its Web site or automated telephone help desk if they have questions.

25.   The hottest job, the study found, is technical support, from those who repair complex systems to people working on help desks.

26.   The need for these tools is great, because the role of the help desk has changed so significantly.

27.   The one actual high-tech job he landed was a temporary three-month stint on a help desk.

28.   The system automatically routes calls to the outside contractors when Microsoft help desks are all busy.

29.   There are added costs for expanded computer help desks, work-study jobs for students who provide emergency technical assistance in dormitories, and training for reluctant, old-fashioned faculty.

30.   This is the busiest time of the year on computer help desks around the country.