21.   Short-term projects to improve customer service might buck up the conviction of those managers.

22.   The company has begun to listen more carefully to its customers, in a determined attempt to improve customer service.

23.   The company has won recognition for its customer service.

24.   The effects of e-commerce are already appearing in all areas of business, from customer service to new product design.

25.   The effort put into Marketing and customer service far exceeds the effort in production and in research.

26.   The firm eventually settled on a strategy of attempting to focus public attention on its superior sales staff and customer service.

27.   The new head of customer service and quality for example, fell into a classic trap by investing heavily in up-front training.

28.   They are very data conscious now and more wired into productivity, quality, the importance of training, and customer service.

29.   They understood statistical process control, total quality customer service, reengineering, and the economics and finance of film manufacturing.

30.   We worked with one hotel chain that avowed to the point of dementia its commitment to customer service and comfort.