11.   Its Pacific Telesis unit provides local services in Nevada and California.

12.   Its Houston Lighting and Power Co. unit provides electricity to Houston and other Gulf Coast cities in Texas.

13.   Microsoft Corp., whose MSN unit also provides access to the Internet, says the company also usually notifies customers before surrendering data to outsiders in civil cases.

14.   Other Navy special warfare units could provide transportation on high-speed patrol craft or mini-subs launched from submarines.

15.   Regulators said, however, that some units provided good care.

16.   The banking unit provides services to wealthy individuals and financial institutions around the globe.

17.   The Baxter Healthcare Corp. unit provides cost-management services to operating rooms, materials management and other hospital departments that use Baxter products.

18.   The Citicorp unit provides services to the partnership, including maintenance, operations, development, technical support and marketing.

19.   The Great Universal Stores unit now provides consumers with their credit reports on request.

20.   The mortgage unit has provided information requested by the review board along with supplemental material, Madison said.