11.   Four weeks ago, the Transportation Security Administration let it be known that it would treat all passengers at its security checkpoints equally.

12.   In November, American received criticism for the way attendants treated a passenger with AIDS who used an IV bag during a flight.

13.   Li said he wants to sue the airline not because it is Japanese but because it treated Chinese passengers unfairly.

14.   Passengers were treated at Round Rock and Georgetown hospitals for injuries including bruises, scrapes and back pain.

15.   Several other passengers were treated for less serious injuries.

16.   Some passengers already have complained that the dispute has affected how flight attendants are treating passengers.

17.   The new attention to costs arrives as consumer groups and Congress scrutinize how carriers treat passengers.

18.   The remaining passengers were treated and released from Pennsylvania hospitals and returned to Brooklyn Saturday afternoon.

19.   Things are so bad that Congress and passengers forced the air line industry last month to acknowledge that passengers should be treated with more respect.

20.   This is hardly a tactful way to treat airline passengers, and after running a couple of field trials, the FAA got the willies.