11.   Current subscribers complain VSNL service is overpriced and second-rate.

12.   The state-owned Internet provider is capable of serving only a limited number of users, and current subscribers complain its service is overpriced and poor.

13.   Several subscribers also complain that AOL makes it difficult for them to cancel their accounts.

14.   Several subscribers have also complained that AOL makes it difficult for them to cancel their accounts.

15.   Subscribers had complained of poor coverage inside buildings.