11.   Returning workers, especially from the Middle East, complain vociferously about lack of support and protection by Philippine diplomatic offices.

12.   Several returning U.N. workers expressed relief that deal appeared to end the threat of a military attack to force Iraq to open the sites.

13.   Times spokeswoman Kerry Coughlin said returning workers will take part in a reorientation program, with counselors available to them and those who crossed picket lines.

14.   The two sides agreed Monday to set up a holding centre for the first returning workers.

15.   When the returning workers approached the refinery, the troops opened fire, believing the men had come to sabotage the plant, said the same source.